Questions about coverage
Comments, complaints, or questions about a credit union or account
Questions about products and services offered by a specific credit union should be directed to that credit union. Complaint forms can be obtained directly from your credit union.
Questions about an account with a bank or credit union not protected by NBCUDIC
Questions about deposit insurance at a federally regulated credit union or other financial institution should be directed to the Canada Deposit Insurance Corporation.
Canada Deposit Insurance Corporation
All other inquiries
If the above information doesn’t answer your question, you may reach out to NBCUDIC directly.
200-225 King Street
Fredericton, NB E3B 1E1
Toll Free: 1-866-933-2222
Email: info@fcnb.ca
Other helpful links
Financial and Consumer Services Commission of New Brunswick
Canada Deposit Insurance Corporation
Credit unions also provide access to the services of an Ombudservice.
Fax: (902) 453-4456
Email: Ombudspersonservice@aclsm.ca
Website: http://atlanticcreditunions.ca/products-services/credit-union-ombudservice/