Privacy Policy

Our Commitment

The New Brunswick Credit Union Deposit Insurance Corporation (NBCUDIC) is committed to respecting privacy and protecting personal information. We collect, use and disclose personal information, including personal information collected through our website, according to the Right to Information and Protection of Privacy Act; the Credit Unions Act; and our internal policies, directives and procedures.

Collection of Personal Information

Personal information is information that can be used to identify a specific individual.  It could include an individual’s name, home address, personal email address or phone number.  

NBCUDIC collects personal information under the authority of the Credit Unions Act. NBCUDIC limits its collection of personal information to that which is needed to provide you with the services or products you have requested. Collection will only take place with your consent or as otherwise permitted by applicable law. 

NBCUDIC does not automatically gather personal information through our website. We do, however, collect personal information from individuals in the following cases:

• when individuals use the Contact NBCUDIC feature on our website, in order to respond to their requests;

• when individuals file comments, complaints or questions with NBCUDIC, in order to respond to their concerns; and

• in such other cases as permitted or required by applicable law. 

Use and Disclosure of Personal Information

If you do provide NBCUDIC with your personal information, either through our website, or through any other means, it will only be used or disclosed for the following purposes:

• for such other purpose as noted in this privacy statement (see e.g. Links to External Websites, below);

• for such other purpose as you are informed of at the time of collection; or,

• in accordance with the Right to Information and Protection of Privacy Act, or as permitted by applicable law.

Collection and Use of Other Information

Other information that may be collected from visitors to our website includes:

• internet Protocol (IP) addresses from computers that access our website;

• date and time the website is accessed;

• pages visited on the website;

• URL of the resource that referred the visitor to the website; and

• content downloaded from the website.

We use a variety of Google Applications, including Google Analytics and Google Calendar, to provide users with relevant information and to enhance their online experience.  Through these applications, Google may collect personal and other information, including users’ IP addresses. For additional information on how Google collects and stores personal and non-personal information, please refer to Google’s Privacy Centre and Google’s Privacy FAQ.

You have the option to decline providing personal or other information.  This may prevent you from taking full advantage of all the features available on our website and prevent personalized services from being provided.  

Use of Cookies

Our website uses cookies to personalize your website visit.  A cookie is a small piece of data, which often contains a unique identifier, and may be sent to your computer or mobile device by our website’s server.  This data is stored in your website browser, and allows us to provide you with personalized information on return visits to our website (i.e., language preference).  You have the option to change the settings on your browser to deny cookies or warn you when cookies may be deposited. 

Security

We protect personal information by incorporating security measures against such risks as unauthorized access, collection, use, disclosure or disposal of personal information. Security measures are integrated into the design and implementation of our day-to-day operating practices as part of our continuing commitment to the protection of personal information.

Data transmitted over the Internet is not guaranteed to be secure. NBCUDIC does not guarantee, warrant or represent that your personal information will be transmitted securely or protected completely against interception, loss, misuse or alteration. We accept no responsibility or liability for any damages that may result if personal information we transmit or that is sent to us through the Internet is intercepted, lost, misused or altered.

Links to External Websites

Links to websites not under NBCUDIC’s control are provided for convenience only. When an individual clicks on one of these links, that individual will leave the NBCUDIC website and enter the other website. NBCUDIC is not responsible for the information or the accuracy, currency, or reliability of the content on these sites. NBCUDIC does not endorse the sites or their content. 

Information offered by non-Government of Canada or non-Government of New Brunswick sites linked here is not subject to the Right to Information and Protection of Privacy Act, the Privacy Act or the Official Languages Act and may not be accessible to persons with disabilities. NBCUDIC has no control over these other websites and is not responsible for the collection of an individual’s personal information on these other websites or their use of cookies or other tracking devices or methods.

Contact Us

All questions or comments regarding this Privacy Statement or any of our policies, directives or procedures related to privacy should be addressed to the Privacy Officer at the address below:

Privacy Officer
Financial and Consumer Services Commission
85 Charlotte Street, Suite 300
Saint John, New Brunswick
E2L 2J2
506 658-3060